Master Agreements Specialist

Exciting Opportunity to Join Our Legacy of Environmental Leadership!

Location: Corporate Office - Indianapolis, Indiana

About Us: At Arcwood Environmental, we are more than just a company; we are pioneers in industrial waste management, committed to creating a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. Headquartered in Indianapolis, Indiana with a dedicated team of 2,000+ employees spread across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries.

Why Arcwood?

• Impactful Work: Be part of a team that makes a real difference. Our comprehensive services range from hazardous waste management and emergency response to onsite support and technical solutions, allow us to solve our customers' waste challenges. We are part of the solution. We don't generate any waste ourselves.
• Growth Opportunities: At Arcwood, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges.
• Safety First: Your health and safety are our top priorities. We foster a culture where every employee is empowered to act safely and ensure the well-being of their colleagues. Our mantra is Safe and Compliant, Always.
• Collaborative Environment: Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded.

Our Commitment: We are dedicated to fostering an inclusive and innovative workplace where every employee can thrive. As part of our team, you will have the freedom to contribute your expertise wherever needed, ensuring the success of our mission to protect the environment.

Our Vision: Our vision is to be the most trusted partner in the environmental services industry. We put our customers first and deliver agile, sustainable, and innovative solutions. We commit to nurturing top talent and creating lasting value for our customers, shareholders, communities, and the planet.

Our Ownership: Arcwood Environmental is backed by the EQT Infrastructure VI fund, enhancing our capabilities, and expanding our reach. EQT is a dynamic global investment powerhouse managing EUR 232 billion in assets (EUR 128 billion fee-generating). With a focus on Private Capital and Real Assets, EQT owns and supports leading companies across Europe, Asia-Pacific, and the Americas, fostering sustainable growth, operational excellence, and market leadership. This exciting ownership positions us for continued impacts and growth in the future.

Master Agreements Specialist
As the Master Agreements Specialist you will be responsible for utilizing your in-depth understanding of our customer agreements including by not limited to pricing, escalation terms, cancellation, notice provisions, etc. This position will ensure that terms are adhered to, accurate pricing is entered into and maintained in our internal systems, and notifications of pricing changes per agreement terms are provided, etc. You will be expected to routinely audit and review agreement terms (including pricing), be heavily involved in bid awards and implementation, and have a good working relationship with our Sales, Corporate Proposals and Customer Experience teams.

Success in this role requires a strong work ethic, ability to analyze and maintain data, solid organizational skills, self-accountability and excellent communication.

Essential Functions & Requirements:

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Works to maintain and develop a master database of agreements, with the strategic intention to automate
• Reviews and provides approval of all changes to existing quotes for customers with agreements
• Develops and utilizes an in-depth understanding of our internal systems with the ability to enter and manipulate quotes
• Conducts regular audits on existing agreements
• Partners with Corporate Proposals and Customer Experience to establish price quotes for new customers
• Maintains responsibility for implementing price increases per customer agreements, ensuring they are done accurately and in accordance with the terms and agreements
• Conducts regular reviews of existing Customer Price Lists (CPLs) for current pricing
• Reviews all new CPLs entered for accuracy and follows through on implementation
• Confirms all price agreements are uploaded properly into our systems and all pertinent notifications to agreement owners are generated
• Partners with the Sales team during Company price increases to ensure precise application
• Develops and maintains an understanding of our internal systems and workflows related to price management
• Regularly conducts audits of invoices for customers with price agreements
• Continuously reviews our pricing processes for gaps and partners with leadership to offer system improvement ideas regarding price management and accuracy
• Takes on additional duties as assigned to support the team and organization

Education:

• Bachelor's degree (required)

Experience:

• 5+ years of proven experience in a customer service, office administration, data analytics or sales role (required)
• Previous experience in the hazardous waste or environmental field (preferred)

Competencies:

• Proficiency in Microsoft Office Suite applications such as Word, Excel and Access
• Strong attention to detail and data analysis skills, with the ability to identify and correct errors, inconsistencies and inaccuracies in data sets
• Strong organizational and problem-solving skills
• Excellent written and verbal communication skills to effectively communicate with internal and external stakeholders
• Self-motivated with the ability to manage time effectively
• Regular and predictable attendance to perform the functions and requirements of this role

Benefits, Compensation, & Workforce Diversity:
Arcwood offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with 7% company match, and tuition reimbursement.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran or status as a qualified individual with a disability.

A post-offer drug screen will be required.

Current Openings for Master Agreements Specialist Jobs at Arcwood Environmental, LLC